# Website Privacy Policy
## integraheart.com
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**Effective date:** [8/1/2026]
**Last updated:** [8/7/2026]
Integra Heart, LLC ("Integra Heart," "we," "us," or "our") operates the website at integraheart.com. This Privacy Policy explains what information we collect through this website, how we use it, and the choices available to you.
**This policy applies to our website only.** Protected health information created or maintained as part of your treatment relationship with us is governed by our [Notice of Privacy Practices](/notice-of-privacy-practices), and by the Health Insurance Portability and Accountability Act (HIPAA). Where the two documents differ with respect to protected health information, the Notice of Privacy Practices controls.
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## Information you provide to us
We collect information you voluntarily submit through forms on this website, including:
- **Appointment request forms** — your name, date of birth, contact information, insurance carrier, appointment preferences, referring provider, and any comments you choose to include
- **Email list signup** — your email address
- **Contact forms and general inquiries** — the information you choose to send us
Information you submit through our appointment request form is treated as protected health information and handled in accordance with HIPAA and our Notice of Privacy Practices.
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## Information collected automatically
When you visit this website, certain information is collected automatically, including:
- IP address and approximate general location
- Browser type and version, device type, and operating system
- Pages viewed, time spent on pages, and referring website
- Date and time of your visit
This information is collected through our website hosting platform and any analytics tools we use, and is used to understand how visitors find and use our site so we can improve it.
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## Cookies and similar technologies
Our website uses cookies — small text files stored on your device. We use:
- **Essential cookies**, required for the website to function
- **Analytics cookies**, which help us understand how visitors use the site
Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect how parts of this website function.
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## How we use information
We use the information described above to:
- Respond to your appointment requests and inquiries
- Contact you regarding scheduling and practice updates
- Send you communications you have requested, such as our email updates
- Operate, maintain, secure, and improve our website
- Comply with legal obligations
**We do not sell your personal information.**
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## How we share information
We share information only as follows:
- **Service providers** — vendors who help us operate our website, practice, and communications, including our website platform, email service, and electronic health record system. These vendors are contractually restricted in how they may use your information. Vendors that handle protected health information do so under a Business Associate Agreement as required by HIPAA.
- **Legal requirements** — when required by law, subpoena, court order, or other legal process, or to protect our rights, safety, or property
- **Business transfers** — in connection with a merger, acquisition, or sale of practice assets, subject to applicable law
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
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## Third-party links
Our website may contain links to other websites, including hospital systems, patient portals, and health information resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.
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## Data security
We maintain administrative, technical, and physical safeguards designed to protect the information we collect. Our website platform is configured to support HIPAA compliance, and we maintain a Business Associate Agreement with our website platform provider.
No method of transmission over the internet is completely secure. While we work to protect your information, we cannot guarantee absolute security.
**Please do not use this website to communicate urgent medical concerns.** If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
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## Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this site. If you believe a child has provided us information through this website, please contact us and we will delete it.
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## Your choices
- **Email communications** — you may unsubscribe at any time using the link in any email we send
- **Appointment requests** — you may contact us to request that we delete an appointment request you submitted, subject to our obligations to retain records
- **Health information rights** — your rights regarding protected health information, including access, amendment, and restriction, are described in our [Notice of Privacy Practices](/notice-of-privacy-practices)
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## Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top reflects when it was last revised. Material changes will be posted on this page.
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## Contact us
**Integra Heart, LLC**
2021B Emmorton Road, Suite 110
Bel Air, MD 21015
Phone: [410-3143278]
Email: [privacy@integraheart.com]
For questions specifically about protected health information, contact our Privacy Officer at [crhicks@integraheart.com].
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